Intern, Data Maintenance and Communications
Monroe, CT, US, 06468
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.
Job Summary
The Customer Service Team at Aquarion is looking for an intern! This internship will provide you with valuable hands-on experience in a real-world utilities environment allowing you to gain exposure to business operations while working with communication professionals. You'll gain a deeper understanding of our critical communications program Working together with our team to positively impact our overall communications to customers as well as state and local government contacts. The Data Maintenance and Everbridge Communications Intern will report directly to our Customer Advocate in the Customer Service Department.
Principal Responsibilities
- Data maintenance – updating records
- Troubleshoot issues
- Contribute to development of templates and groups
- Assist with implementation of website alert widget
- Aid in UX testing and identifying areas of improvement
Preferred Requirements
- Strong problem-solving and analytical skills
- Excellent communication and teamwork skills
- Detail-Oriented
- Passion for technology
- Basic data maintenance experience/ software skills (previous Everbridge experience is a plus)
Education/Certifications
- Must be in the process of completing a bachelor's degree, preferably in computer science, business, or related field.
- Previous Internship experience preferred but not required.
Salary
- The internship will run from mid-May through end of August, 24 hours a week (on-site).
- Intern will report to our Monroe office.
- Hours will be 8:00AM to 4:30PM, Monday through Friday (flexible).
- This position will pay $17.00 an hour.
Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.
Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury