IT Website and Intranet Technical Lead
Monroe, CT, US, 06468
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.
Job Summary
This role is focused on overseeing the overall functional and technical aspects of our Internet and Intranet websites. The Technical Lead executes projects and enhancements, liaison’s with the Business and our contracted vendors, to ensure all sites adhere to standards (compliance, accessibility, etc). Responsibility include monitoring website and intranet analytics to track performance and user engagement.
Principal Responsibilities
• Perform technical management of the Websites and Intranet applications and services
• Act as a liaison between IT, Business SME’s, and our vendor service delivery partner(s)
• Escalate problems to contract IT vendor/partners for corrections, log/tracking, and maintenance
• Participate in the monitoring and maint/support of all the Websites and Intranet applications
• Plan and execute system enhancements and key projects & initiatives
• Maintain strong relationships with stakeholders for operational support and project delivery
• Drive security compliance and usability analytics, including SEO, ADA/WCAG regulatory compliance
Preferred Requirements
• 3-5 years of work experience with websites and intranet platforms
• Ability to identify problems, fault isolate, and formulate solutions
• Project management knowledge and practical experience
• Strong analytical skills, ability to conceptualize, analyze, and take action
• Experience managing vendors and the subscribed IT services
• Proficiency in HTML, CSS, Google Analytics and Google Tag Manager
• Knowledge of Sitefinity, Hubspot, Authorize.net, SharePoint Online and Google Analytics
• Familiarity with multilingual versioning and translation management
Education/Certifications
A bachelors degree in computer science, IT, systems engineering, or related qualification.
Salary
After 3 months of successful employment, this role will be eligible for a hybrid schedule (3 days office/2 days remote).
Job is classified as an exempt position with an annual salary range of $76,080 - $95,100.
Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.
Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury