Coordinator, WQ & WEM

Monroe, CT, US, 06468

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

Job Summary

A position is available in the Water Quality Management Department for an Administrator to provide administrative and business support reporting directly to the Director of Water Quality Management. This position supports both the Water Quality Management Department (WQM) and Watershed and Environmental Management Department (WEM). The responsibilities described below represent the general work that is needed for the position but may not include all work that may be needed.

Principal Responsibilities

  • Oversee maintenance of the Aspetuck Environmental Center. Manage the schedule and budget for routine and emergency facility maintenance.
  • Administer recreation programs including distribution of fishing permits; permit revenue; coordination and accurate record-keeping for the deer management lottery of approximately 500 participants, including mailings and survey response.
  • Manage WEM department correspondence including maintaining up-to-date contact information for stakeholders and organization of mailings to meet compliance deadlines and department initiatives.
  • Review and update Business Continuity Plans, Staffing Emergency Response Plans, Department Organizational Charts, and other related documents semi-annually and when staffing changes occur within the Departments.
  • Prepare and distribute monthly departmental measures including safety metrics and financial updates. Coordinate preparation of annual budgets.
  • Prepare purchase requisitions as requested by staff. Process goods receipts, accruals and invoices as requested.
  • WQM Customer Service Support – Receive and process customer calls and emails and direct them to the appropriate resource. Handle information calls and hand off complex WQ issues to WQ Coordinators. Enter customer calls as contacts in the SAP database. Support the PbCu Program with assisting in mailing of customer letters and administering customer credits. Mail hard copies of the CCR Reports as requested.
  • Update and maintain the local Health Directors roster for towns AWC provides service. Send final copies of the respective CCR reports to local Health Directors.
  • Participates in various department and staff meetings and maintains meeting minutes and action registers as requested.
  • Coordinate and schedule meetings and training for the Departments including securing meeting location, sending out invitations through Microsoft Outlook, coordinating with outside vendors, arranging for food for the meeting, and other similar tasks.
  • Coordinate implementation of JSA, JSO, SIF, and SIO with Safety Manager and Department Staff.
  • Work with staff related on-boarding and departure process by following the on-boarding process defined by HR and the Department.

Preferred Requirements

  • Minimum 3 years in administrative position
  • Minimum of 3 years’ experience in financial, utility, project management reporting or scheduling systems and software. 
  • Excellent Customer Service Skills
  • Good written and oral communication skills
  • Must be detail oriented with excellent organization skills.
  • High competency in use of Excel spreadsheets, Word, Outlook, and PowerPoint. Familiarity with SAP preferred.
  • Must have ability to complete tasks with minimal supervision.
  • Must be self-motivated and be able to make decisions independently.
  • Must have ability to analyze problems and take appropriate corrective action.
  • Must be able to manage multiple tasks simultaneously.
  • Must be able to set priorities.

Education/Certifications

  • An Associate’s degree is required. Bachelor’s degree is preferred.

Salary

  • Job is classified as a non-exempt position with an hourly range of $26.00 to $28.00
  • This role is 100% on site, working out of the Monroe office (200 Monroe Turnpike) three days a week, with two days per week at the Aspetuck Environmental Center (714 Black Rock Rd., Easton).
  • There may be periods of time where additional days of onsite support at Aspetuck Environmental Center is needed.
  • Hours for this role are 8:00AM to 4:30PM, Monday through Friday.

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

 

 

Join Us

Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 236,000 customer accounts or more than 750,000 people in 72 cities and towns in Connecticut, Massachusetts and New Hampshire.

We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.

 


Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury