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Cross Connection Inspector

Bridgeport, CT, US, 06606

Aquarion Water Company is the public water supply company for more than 700,000 people in 58 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.


A position is available in the Cross Connection Department for a Cross Connection Inspector II.   The position is responsible for inspecting customer premises, testing backflow prevention devices, identifying cross connection risks and potential solutions, and communicating corrective action to customers.  In addition, this position will also be responsible for responding to field service complaints related to service, billing, and water quality on an as needed basis.  Applicant must have a high school diploma and a valid Connecticut driver’s license.  Must also hold or be able to obtain a Connecticut State Department of Public Health certification as an Inspector/Tester for Cross Connection Control within six months. This position will be based primarily in the Stamford area.  Must have excellent communication, teamwork, and customer service skills, and be familiar with computer systems.  A minimum of five (5) years experience in water utility work or in related testing/inspecting.  Knowledge of AWC service areas and distribution systems, ability to read, interpret and understand mechanical and detailed plumbing diagrams and blue prints are preferred as well as inspecting and testing experience. The responsibilities include, but are not limited to the following:


    Inspect customer premises and identify/characterize existing cross connection risks, identify solutions, communicate corrective action required and

       associated costs to customers or contractors, and record all necessary information.
    Test and repair backflow prevention devices, determine operating status, record data, communicate compliance status to customers, issue bills for

       testing,repair and material sales, and accept cash payments.
    Must be able to work effectively with customers, contractors and local health officials to get violations corrected and devices repaired in a timely manner.
    Maintain a current and thorough working knowledge of cross connection control regulations.
    Effectively communicate and implement associated service offerings to the customer including testing, repairs, and selling installation of all backflow

       devices, ensuring excellent service delivery.
    Must be able to respond to customer complaints regarding service and represent the Company at service calls. 
    Must be able to locate service lines and curb boxes, install new piping and repair existing lines.  
    Operate gate valves, fire hydrants, and other appurtenances.
    Effectively communicate both verbally and in writing Company and Connecticut State Health Department CCC policies, rules and regulations to customers.
    Must be able to utilize SAP mobile device to receive notifications related to service work orders and document relevant date to complete notification.
    Must perform confined space entry as part of 2 person crew while employing all appropriate safety apparatus.
    Must be available for emergency work outside normal working hours or standby duty.
    Must be able to drive, walk, sit, stand, kneel, climb, and bend for extended periods and lift in excess of 100 pounds.
    Perform other duties as assigned.


The position is classified as a Non-union Hourly Grade 10 with a rate range that has a training wage of $39.24 per hour and a maximum of $47.17 per hour.



Any employee who has applied for and accepted a new position will not be allowed to apply for another position for a period of six months from the date of accepting the new position.

Aquarion requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Aquarion’s HR department after a decision has been made about whether or not to make you a conditional offer of employment. Aquarion does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws requiring reasonable accommodation.

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.



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Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 220,000 customer accounts or more than 700,000 people in 58 cities and towns in Connecticut, Massachusetts and New Hampshire.

We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices.


Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury